Nara Gets First Telco Customer As SingTel Tries To Fend Off Content Competition

SingTel has licensed Nara Logics‘ restaurant recommendation engine, in a bid to give its Digital Life assets a shot in the arm. SingTel is Singapore’s largest telecoms provider, and one of the largest in Asia, with 434 million mobile customers in 25 countries in the region. The deal will see SingTel license Nara’s “Pandora for restaurants” algorithm, that is aimed at creating personalized lists of eating places for users. Nara currently lists about 250,000 restaurants across the US and Canada, and this deal with SingTel marks the first time the Cambridge, Massachusetts startup is working outside North America, and with a telco. The value of the deal was undisclosed, but Nara Logics’ CEO, Thomas Copeman, said it will span several years, and that the revenue from it is “financially significant” to Nara. Nara, founded in 2010, came out of stealth mode in 2012, raising $4 million in June, and another $3 million at the end of that year. SingTel will use Nara’s technology for its Digital Life portals, in particular its crowdsourced restaurant reviews sites, Hungrygowhere and Eatability. Last year, it acquired Singapore’s Hungrygowhere for $9.4 million and Australia’s Eatability for $6.2 million. It remains to be seen whether the inclusion of Nara will it make a difference for SingTel. Since the telco bought Hungrygowhere, it hasn’t really done much with the site other than mash some of the food-related editorial content from its news portal, inSing.com, onto Hungrygowhere. (It’s also slapped a whole bunch of ads on the site, too, in recent months.) The site currently has a fairly rudimentary search engine, and throws up search findings by keyword or tagged category. Copeman said the new search will allow SingTel users to input personal preferences, tastes and interests. The aim is to shorten search time and find results more relevant to users, he said. SingTel’s head of Digital Life’s local operations, Loo Cheng Chuan, said the aim for Digital Life is to be in the “hyperlocal” space, in particular serving food, lifestyle and e-commerce content. The telco also recently launched a restaurant booking site called TableDB, similar to OpenTable. As SingTel gets its arms deeper in the business of providing content, it faces some strong competition from existing local players. In Singapore, for example, Chope.com.sg and Reserveit.sg also provide table reservations, and in the “lifestyle discovery” portion, Yelp made Singapore its first destination in Asia last November. Still, SingTel

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